SilverEdge AI Book a demo
AI front desk · Service businesses

Stop sending your callers to voicemail.

SilverEdge AI answers your phone and texts day or night, books the appointment into your calendar, and texts you a summary of every call. Your team stays focused on the customers in front of them.

Call our AI now: (385) 403-9059 Book a 15-minute call Try to book an HVAC repair with our demo business. It takes about 30 seconds. Based in Midvale, Utah.
The problem 69%

of callers who reach voicemail hang up without leaving a message.

Most of them call the next business on the list. Every unanswered call after hours, at lunch, or while your team is busy is a job someone else books.

Source: Moneypenny Small Business Call Report

What are missed calls costing you?

Revenue walking away each month $4,550 Your numbers, your estimate. Change them to match your business.
Hear it

Read a real demo call, or call one yourself

These are calls to our demo businesses. Your assistant uses your services, hours and booking rules.

What it does

A front desk that doesn't go to lunch

Answers calls

Picks up on the first ring, nights, weekends and holidays included, and tells callers up front that it's a virtual assistant.

Books the appointment

Checks your real availability and puts the job or visit on your calendar while the customer is still on the line.

Texts back, too

The same assistant answers text messages, so leads get a reply in seconds instead of hours.

Hands off what matters

Emergencies, and any caller who wants a person, go straight to you or your on-call staff, with notes.

How it works

Live in about a week. You test it first.

  1. We learn your business

    A 20-minute call plus your website: services, hours, service area, prices you're happy to share, and how you want emergencies handled.

  2. You try to break it

    We build your assistant and give you a private test number. Call it, ask hard questions, and we adjust until you're happy with every answer.

  3. Go live, keep your number

    Forward missed or after-hours calls from your current number. Customers dial the same number they always have.

Pricing

Founding clients get half off setup

The first 10 businesses pay half the setup fee. Monthly prices are the same for everyone.

AI Front Desk

Never miss a call again.

$595 / month

One-time setup $750 $375 founding price

  • AI answers calls and texts, 24/7
  • Books into your calendar
  • Summary text after every call
  • Emergencies and "I want a person" go straight to you
  • Monthly call report
  • 1,000 call minutes a month included
Book a 15-minute call

AI Lead Management

Turn every inquiry into a booked job.

$850 / month

One-time setup $1,250 $625 founding price

  • Everything in AI Front Desk
  • Missed-call text-back in seconds
  • Website chat that books appointments
  • Follow-up texts and emails for new leads
  • Google review requests after each job
  • 1,500 call minutes a month included
Book a 15-minute call

Full Front Office

Your whole front office, run for you.

$1,395 / month

One-time setup $2,000 $1,000 founding price

  • Everything in AI Lead Management
  • Appointment reminders and confirmations
  • Win-back campaigns to past customers
  • Multiple locations
  • Monthly strategy call with Joao
  • 2,500 call minutes a month included
Book a 15-minute call

Most businesses use well under their included minutes. If you're getting close, we'll let you know before you run out, and you can add 500 more minutes anytime for $100. Text replies don't use minutes.

No long contract

Month to month. Cancel with 30 days' notice.

Nothing goes live until you approve it

You test your assistant on a private number before a single customer reaches it.

Your number stays yours

We forward calls; we never take over your phone line.

Who you'll work with

A team that watches your front desk as closely as you would

An AI receptionist is only as good as the people behind it. Our team builds every assistant around your business, checks it every day, and fixes problems before your customers notice them.

Build

Set up to your standards

We learn your services, prices, hours and rules, then test your assistant against real-world calls until every answer is right.

Monitor

Checked every day

We review calls, bookings and transfers each business day. If a call goes wrong or a calendar stops syncing, we see it and fix it.

Improve

Better every week

When customers ask something new, we teach your assistant the answer. Changes to hours, prices or scripts are done the same day you ask.

Support

A real person, fast

Text or call us and you reach someone who knows your account. No ticket queue, no call center.

Led by Joao Silva, founder

Joao runs service businesses in the Salt Lake Valley and knows what a missed call costs. He's involved in every client launch, and you can reach him directly at (385) 347-9052.

Questions

What owners usually ask

Will it sound like a robot?

Judge for yourself: call (385) 403-9059. It speaks naturally, and it tells callers up front that it's a virtual assistant.

Do I have to change my phone number?

No. You forward calls to it, for example only after hours or when your team doesn't pick up.

What if a caller wants a real person?

It transfers the call or takes a message and texts you right away, whichever you prefer.

Does it replace my receptionist?

That's your call. Most businesses start with after-hours and overflow calls so their team can focus on the customers in front of them.

What if I use more minutes than my plan includes?

We watch your usage and tell you before you get close. You can add 500 minutes anytime for $100, or move up a plan. No surprise bills.

What happens to my callers' information?

It stays in your calendar and your account. We don't sell it or use it for anything else.

Book a demo

Hear it answer as your business

Book a 15-minute call. We'll show you the assistant answering as your front desk and walk through what it would handle for you.

[email protected] · (385) 347-9052